Our Story
Founded with a Vision (2018)
CleanVibe Cleaning Agency was born from a simple yet powerful vision: to transform how London residents and businesses experience professional cleaning services. Founded by Sarah Mitchell and James Thompson, both with over 15 years of combined experience in facility management, we set out to create a cleaning company that doesn't just clean—it revitalizes spaces and enhances lives.
"We believed that a clean environment isn't a luxury—it's a foundation for productivity, health, and happiness."
Expanding Our Mission (2020)
As London grew and evolved, so did we. By 2020, CleanVibe had expanded across Greater London, serving over 500 residential clients and 100 commercial properties. Our commitment to excellence earned us the London Business Excellence Award and recognition as one of the city's most trusted cleaning services.
- Expanded to serve 12 London boroughs
- Achieved 98% client retention rate
- Trained over 50 professional cleaners
Sustainable Cleaning Leadership (2022)
Recognizing our responsibility to London's environment, we pioneered eco-conscious cleaning practices in the city. We transitioned to 100% biodegradable cleaning products and implemented water-saving techniques, becoming London's first carbon-neutral cleaning agency.
Environmental Impact
Reduced chemical usage by 80% and water consumption by 60% while maintaining superior cleaning standards.
Today's CleanVibe (2024)
Today, CleanVibe Cleaning Agency stands as London's premier cleaning service, serving over 2,000 satisfied clients across residential and commercial sectors. Our team of 80+ trained professionals continues to set the standard for cleanliness, reliability, and environmental responsibility.
Why Choose CleanVibe
We're not just another cleaning company. Here's what sets CleanVibe apart and makes us London's most trusted cleaning service.
| Feature | CleanVibe | Other Services | Our Advantage |
|---|---|---|---|
| Reliability & Punctuality | 98% on-time arrival rate with real-time tracking and 24/7 customer support | ||
| Trained & Certified Staff | All staff undergo 40-hour certification program with ongoing professional development | ||
| Quality Assurance | Multi-point inspection system with supervisor oversight and customer feedback integration | ||
| Insurance & Bonding | £5 million public liability insurance with full bonding and background checks | ||
| Eco-Friendly Products | 100% biodegradable, child and pet-safe products with EPA Safer Choice certification | ||
| Satisfaction Guarantee | 100% satisfaction guarantee with free re-cleaning within 24 hours if not completely satisfied | ||
| Flexible Scheduling | Online booking system with same-day availability and no cancellation fees | ||
| Competitive Pricing | Transparent pricing with no hidden fees, plus 15% discount for regular clients |
Always On Time
Our GPS-tracked team arrives when scheduled, every time. Real-time updates keep you informed throughout the service.
Environmentally Conscious
Green cleaning products that are safe for your family, pets, and the planet, without compromising on cleaning power.
Fully Insured & Bonded
Complete peace of mind with £5 million liability insurance, full bonding, and comprehensive background checks.
Meet Our Professional Team
Our exceptional team of cleaning professionals brings expertise, dedication, and a passion for excellence to every job. Get to know the people who make CleanVibe London's most trusted cleaning service.
Sarah Mitchell
Founder & CEO
With 15 years in facility management, Sarah founded CleanVibe to revolutionize professional cleaning services in London. Certified in green cleaning practices and business management.
- Green Cleaning Certified
- MBA Business Management
- London Business Excellence Award 2020
James Thompson
Operations Director
James oversees all operations with military precision, ensuring every client receives exceptional service. His attention to detail and process optimization keeps our standards consistently high.
- Operations Management Certified
- Team Leadership Specialist
- Health & Safety Certified
Maria Rodriguez
Senior Cleaning Supervisor
Maria leads our field team with 12 years of cleaning expertise. She ensures quality standards are maintained across all services and trains new team members to our exacting standards.
- Cleaning Techniques Certified
- Trainer Certification
- Employee of the Year 2023
David Chen
Quality Assurance Manager
David implements our rigorous quality control system, conducting regular inspections and client satisfaction surveys to ensure we maintain our 98% satisfaction rate.
- Quality Assurance Certified
- Data Analysis Specialist
- Customer Relations Expert
Our Training & Development Program
Every CleanVibe team member undergoes comprehensive training to ensure exceptional service delivery and professional standards.
40-Hour Certification
Comprehensive initial training program covering all cleaning techniques and safety protocols
Ongoing Development
Monthly training updates and quarterly skill enhancement sessions
Background Checked
All team members undergo comprehensive criminal background and reference checks
Eco-Conscious Training
Specialized training in green cleaning products and sustainable practices
Safety & Insurance
Your peace of mind is our priority. We maintain comprehensive insurance coverage and strict safety protocols to protect you, your property, and our team members.
Comprehensive Insurance Coverage
CleanVibe maintains £5 million in public liability insurance, providing complete protection for your property and peace of mind for our clients.
- £5 million public liability insurance
- £2 million employers liability coverage
- Full equipment and tools insurance
- Transit and on-site protection
Background-Checked Staff
Every CleanVibe team member undergoes rigorous screening to ensure your property is in trustworthy hands.
- Criminal background checks (DBS certified)
- Employment and reference verification
- Identity and right-to-work documentation
- Ongoing monitoring and re-screening
Our Safety Protocols & Procedures
Personal Protective Equipment
All team members wear appropriate PPE including gloves, masks, and non-slip footwear to ensure safety during cleaning operations.
Hazard Identification
Before starting any cleaning service, our team identifies potential hazards and takes appropriate precautions to prevent accidents.
First Aid Training
All supervisors are certified in first aid and CPR, ensuring immediate response capability in case of medical emergencies.
Risk Assessments
Comprehensive risk assessments are conducted for all commercial properties to identify and mitigate potential safety concerns.
Incident Reporting
All incidents, no matter how minor, are documented and reported immediately to ensure continuous improvement of safety standards.
Safety Training
Regular safety training sessions ensure all team members stay updated on the latest safety protocols and best practices.
Bonded & Insured
Licensed, Bonded & Fully Insured Cleaning Service
CleanVibe Cleaning Agency is a fully licensed, bonded, and insured cleaning company. We carry comprehensive insurance coverage to protect your property and provide you with complete peace of mind when you choose our services.
Eco-Conscious Cleaning Practices
At CleanVibe, we believe that exceptional cleaning shouldn't come at the expense of our environment. Our commitment to sustainability drives every aspect of our operations.
Green Cleaning for a Sustainable Future
Protecting your health and our planet, one clean at a time
100% Biodegradable Products
All our cleaning products are completely biodegradable and break down naturally without harming the environment.
Safe for Families & Pets
Child and pet-safe formulations that are non-toxic, hypoallergenic, and gentle on sensitive skin.
Water Conservation
Advanced cleaning techniques that reduce water usage by up to 60% while maintaining superior cleaning results.
Zero Waste Packaging
Eco-friendly packaging materials that are recyclable or compostable, eliminating plastic waste from our operations.
Our Environmental Commitment
EPA Safer Choice Certified Products
We exclusively use cleaning products that have earned the EPA's Safer Choice label, ensuring they meet the highest standards for human and environmental health.
Carbon-Neutral Operations
Our entire operation is carbon-neutral, with carbon offset programs that balance our emissions through reforestation and renewable energy investments.
Sustainable Supply Chain
We partner with suppliers who share our commitment to sustainability, from local sourcing to eco-friendly manufacturing processes.
Continuous Innovation
We continuously research and adopt new green technologies and methods to reduce our environmental impact while improving cleaning performance.
Environmental Impact Statistics
Our Green Cleaning Options
Residential Green Cleaning
Specialized residential cleaning using only eco-friendly products that are safe for children, pets, and those with allergies or sensitivities.
- Allergen-free formulations
- Fragrance-free options available
- Pet and child-safe products
Commercial Green Cleaning
Comprehensive commercial cleaning services designed to maintain a healthy work environment while reducing your business's environmental footprint.
- LEED certification support
- Indoor air quality improvement
- Waste reduction strategies
Specialized Green Cleaning
Specialized cleaning services for healthcare facilities, schools, and other sensitive environments using hospital-grade green cleaning products.
- Hospital-grade green disinfectants
- HEPA filtration systems
- Chemical-free sanitization
Our Commitment to Excellence
At CleanVibe, our commitment goes beyond cleaning. We're dedicated to building lasting relationships with our clients through consistent excellence, unwavering reliability, and exceptional customer service.
"At CleanVibe, we don't just clean spaces—we create environments where people thrive. Our commitment to excellence means every corner sparkles, every surface gleams, and every client feels valued."
Sarah Mitchell
Founder & CEO, CleanVibe Cleaning Agency
100% Satisfaction Guarantee
If you're not completely satisfied with our service, we'll return within 24 hours to make it right—at no additional cost.
Reliability You Can Count On
We arrive on time, every time. Our 98% on-time arrival rate and real-time tracking ensure you're never left waiting.
24/7 Customer Support
Our dedicated support team is available around the clock to address your concerns and ensure your complete satisfaction.
Award-Winning Service
Recognized as London's premier cleaning service with multiple industry awards and a 98% client retention rate.
Our Quality Standards
Multi-Point Inspection Process
Every job undergoes our rigorous 25-point inspection checklist before completion.
Supervisor Oversight
All cleaning services are supervised by experienced team leaders to ensure quality consistency.
Client Feedback Integration
We actively seek and act on client feedback to continuously improve our services.
Continuous Improvement
Monthly quality audits and regular training ensure we maintain the highest service standards.
Our Promise to You
Professional Service
Uniformed, trained, and background-checked cleaning professionals
Quality Products
Only the highest quality, eco-friendly cleaning products and equipment
Attention to Detail
Meticulous cleaning that exceeds expectations in every detail
Respect for Your Space
Careful handling of your property with respect and professionalism
Transparent Communication
Clear, honest communication before, during, and after service
Ongoing Support
Continuous support and maintenance to keep your space consistently clean
Experience the CleanVibe Difference
Join thousands of satisfied clients who trust CleanVibe for their cleaning needs. Experience the peace of mind that comes with professional, reliable, and eco-conscious cleaning services.
Contact: +44 20 7946 0958 | [email protected] | 123 High Street, Camden, London NW1 0HP